Resetting your ShipStation API Keys

You may have received this notice from ShipStation. 

"Expiration dates are being added to ShipStation API keys. Your existing keys will expire on MM/DD/YYYY. To rotate your API key and avoid service interruption, please follow the instructions in this article."

 

Step 1:

Changing or updating our API Keys is a very easy process. You will need to know your login for ShipStation and Hyperspace.

First login to your Hyperspace account and view the current API Key. 

Go to your Account Settings tab on the top right.

Screenshot 2025-03-13 at 1.17.06 PM.png

Using the orange arrow keys scroll to the tab called: ShipStation Settings

Screenshot 2025-03-13 at 1.17.15 PM.png

At the top of the screen you will see an API key and API Secret that looks like this:

Screenshot 2025-03-13 at 1.20.06 PM.png

Note the API Key or at least the last few characters at the end.

 

Step 2:

Login to your ShipStation account

At the top right corner click on the icon that looks like a Gear.

Screenshot 2025-03-13 at 1.22.28 PM.png

On the left side of your screen, go to Account > API Settings

Screenshot 2025-03-13 at 1.24.36 PM.png

Select V1 API from the drop down menu.

Screenshot 2025-03-13 at 1.26.26 PM.png

You should see your existing API keys for all of the different applications you connect to. It will look similar to this.

 

Screenshot 2025-03-13 at 1.27.37 PM.png

The ending characters of one of them should match the same ending characters as the API Key in Hyperspace.

You can click the TRASH icon to remove it or leave it alone. It doesn't really matter because we are going to create a new one anyhow with a new expiration date.

Click on the Generate API Key button

Screenshot 2025-03-13 at 1.27.43 PM.png

 

Select 12 months and click Generate.

Screenshot 2025-03-13 at 1.32.25 PM.png

At this stage copy the API key and API Secret into your Hyperspace account. Replace the 2 old values we reviewed in Step 1 in Hyperspace with the new ones.

Screenshot 2025-03-13 at 1.20.06 PM.png

That's it. You have updated Hyperspace with the new ShipStation API Token!

 

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful