Brett Gordon
Articles
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Importing your weight and dimensions into Lightspeed
Lightspeed does not provide a solution to import weight or dimensions into the Web Store Tab. Hyperspace offers tools that can append existing products in Lightspeed with this information. The fir...
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Image Sync Settings for Shopify x Lightspeed
The Hyperspace integration will sync images from Lightspeed to Shopify. There are a few settings to note that control how product images sync from Lightspeed to Shopify. 1. The first and foremost s...
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NetSuite Error: Credit card number is not valid.
Credit card number is not valid. Please check that all digits were entered correctly. If you are receiving a message in Hyperspace with this error, it is likely that the payment method you mapped s...
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Testing the Lightspeed to Hyperspace Connection
If you have products in Lightspeed, you can test the connection. Click on the Inventory button at the top of the Hyperspace dashboard. At the bottom of this tab click the + MORE button, And unde...
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How to re-index my database and fix index management errors
In both Magento 1 and Magento 2 you may see an error on the top of the screen indicating that you need to run your Index Management. For Magento 1, it looks similar to this. The Magento database ...
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Resetting your Lightspeed to Hyperspace Connection
With most 3rd party integrations (NetSuite, Salesforce, Lightspeed) you establish an API connection by creating a TOKEN and that TOKEN is tied to a user in that system. If the user is removed, the...
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Overriding your Delivery Number or Delivery Date in Apple Device Enrollment
If your order for Apple Device Enrollment appears with a red-shaded background, this indicates that it has not enrolled successfully to Apple Device Enrollment. Here are 2 troubleshooting techniqu...
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Invalid Item Reference Key Error
These errors are primarily caused by incorrect or missing data in NetSuite. "Invalid item reference key XXXX for subsidiary X" error This error occurs if item X is inaccessible to the subsidiary...
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What does the subscription support cover in my App or Integration?
Lightspeed is a cloud-hosted solution. You cannot install software into Lightspeed. Most of the applications we integrate into Lightspeed are cloud-hosted such as Salesforce, Shopify and NetSuite. ...
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Updating Authorize.net in Magento for SHAW-512
Get a new Signature Key You need to get a new Signature Key and add it to your Magento Admin configuration. Log into the Merchant Interface at https://account.authorize.net. Click Account f...