Brett Gordon
Articles
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DoorDash - Getting Started
Here is an article about DoorDash and Heartland Retail Integration
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402 Payment Required Error
A 402 Payment Required error in ShipStation typically indicates a billing issue with your ShipStation account. This may be due to an outdated or invalid credit card, a failed payment attempt, or a ...
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Omnichannel Loyalty Integration with Heartland Retail
Heartland Retail integrates with several third-party loyalty solutions, enabling customers to earn and redeem points both online and in-store. If you're using an eCommerce platform like Shopify, yo...
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Resetting your ShipStation API Keys
You may have received this notice from ShipStation. "Expiration dates are being added to ShipStation API keys. Your existing keys will expire on MM/DD/YYYY. To rotate your API key and avoid servic...
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Purchase Order Sync Workflows
Hyperspace offers 3 different workflows or processes in which to sync Purchase Orders between the Point of Sale and NetSuite ERP. Hyperspace also offers synchronization workflows for Store Transfer...
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Amazon SP-API Developer Update
Amazon introduced a new API to download orders called SP-API. Hyperspace upgraded all systems to support the new API. Unfortunately, Amazon has also created a new secondary process that requires Hy...
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Order Sync / Download Tips
If orders have stopped syncing from Shopify to Heartland Retail Point of Sale, please check the following: A. The most common reason for orders to stop syncing to Heartland Retail Point of Sale i...
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Hyperspace Integration - New Feature Requests
‘Outside of the Box’ Requests If you currently use Hyperspace for integration, the time may arise when you require a new feature or setting that does not exist in the platform today. It may be som...
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Creating a Sales Representative in Heartland Retail Point of Sale
To create a Sales Representative in Heartland Retail Point of Sale, you create a new user like any other employee. You want to click the Sales Rep for POS and Sales Orders button. Hyperspace has a...
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Adding non-inventory products to Heartland Retail Point of Sale
When using the Heartland Retail / Shopify Connector, we ask that you create 4 non-inventory items in Heartland Retail Point of Sale. Hyperspace will add these as line items to Sales Orders if cert...